| OUTSOURCE SERVICES |
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| Email Hosting |
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Our email hosting services add credibility to email transactions by using domain names unique to our clients. As part of the customization, we can create multiple email accounts based on our client's preferred number and capacity of mailboxes. Best of all, Infocom’s email hosting can be accessed anywhere via our web mail feature using the latest technology of Microsoft Outlook Web Access. |
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| Domain Name Hosting |
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Infocom helps companies create identity online by handling domain name registration for customers, and can even help them find a good domain name - the kind that leaves a positive impression. Domain parking can also be provided for those who want to maintain more than one domain or want to reserve a domain for future use. |
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| Web Hosting |
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Infocom allows individuals and organizations to provide their own web sites accessible via the World Wide Web, whereby companies can grow and showcase their products and services. Infocom takes it another step further by offering a secure center for storing web-based data for our customers. With our web hosting services, customers need not invest on expensive servers. For a minimal monthly service fee, Infocom can provide space on our own servers to house customer websites.
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| Web Development |
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Create a company web site where prospective clients view product offerings and company updates. Infocom's web development team creates websites that can help businesses jumpstart web marketing efforts and teach non-technical personnel to maintain web presence effectively. From static to dynamic web development services integrating ecommerce features and other database applications, Infocom can assure quality web pages that will help shoot up sales and create effective company image.
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| Hosted Contact Center Solutions |
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Manpower and Facility Outsourcing
Infocom offers an end-to-end manpower and facilities outsourcing to handle virtually any processing need companies are not able to handle in-house. Equipped with dedicated workstations, internet connections, option for VoIP services and call center paraphernalia for each agent, our facilities conform to industry call center standards. Each agent provided is specifically suited to handle outbound and inbound call center support. With this, Infocom’s outsourced services will put your business ahead of the competition.
Unified Contact Center Plus (UCCP) – Hosted IPPBX
Unified Contact Center Plus, a contact center solution powered by CosmoCom's Contact Center On-Demand technology. CosmoCom is the global leader in Unified Customer Communications, and is also the leading provider of Contact Center On-Demand technology worldwide. Through its
partnership with CosmoCom, Infocom aims to provide organizations with a pre-integrated suite of contact center applications that are easy to install and maintain, as well as cost-efficient. The Unified Contact Center Plus is designed as a pure IP contact center that unifies multimedia and multi-channel capabilities. It was conceptualized in view of the media versatility inherent in IP.
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| OneBridge Audio Conferencing Service |
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Infocom OneBridge is a hosted voice conferencing solution that enables companies (local or international) to have a multi-point voice conference call by accessing a single conference bridge number. Since service can be activated anywhere, using any handset or mobile phone, companies can have the benefit of faster decision-making, improved employee productivity, more efficient work practices, better customer responsiveness and measurable cost benefits since accrue as travel, accommodation, and entertainment expenses are significantly reduced.
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